Refunds & Returns
Orders can be cancelled up to 7 days upon receipt of goods.You must notify Eurochem Auto Chemicals Ltd within 7 days of receipt that you are planning to return the products.Product must be returned to Eurochem Auto Chemicals Ltd within 28 working days.The returned products must be unused & in a resaleable state.Any goods or accessories that accompany the returned product must also come back to us.The goods should also be returned in their original box.If the return is due to missing or faulty goods then we will offer a full refund or replacement provided we are aware of this within 7 working days.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Please post returns to the following address:
Eurochem Auto Chemicals Ltd
Unit 5 Dragon Works
Henfaes Lane Ind Est
This returns policy does not affect your legal rights.